Terms and conditions

Petitepeds.com.au is the shopping website of Petite Peds Pty Limited (Website) that allows consumers to browse, select and purchase products from Petite Peds Pty Ltd ABN 74286383671 (Petite Peds ). Use of the Petite Peds Website is subject to acceptance of these Terms and Conditions.

Disclaimer and Liability

Every effort has been made to ensure the information contained on the Website is correct, however Petite Peds makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an "as is" basis.

Petite Peds, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.

Privacy

For information on how we collect and handle personal information please see the Petite Peds Privacy Policy.

Credit Card Information & Payment

Petite Peds uses the PayPal Web Payment Standard Solution (WPS) as the preferred and ONLY payment method

Some of the benefits to you as the customer include:

  • Improves your shopping experience as it shortens the Checkout Process to 2 quick steps.
  • Enhances your Checkout Experience as you will be redirected back to the PayPal site to complete the transaction.
  • Delivers a Faster & secure API based technology at checkout.
  • Optimised the Paypal checkout for Mobile users

NO PAYPAL? NO WORRIES

Please Note: YOU DO NOT NEED A PAYPAL ACCOUNT TO PURCHASE. YOU CAN USE YOUR CREDIT CARD OR DEBIT CARD THROUGH THE PAYPAL GATEWAY WITHOUT REGISTERING WITH PAYPAL

etitepeds uses the EWay Payment Solution as the preferred payment method

Some of the Benefits to you as the Customer include:

1. You do not need to set up a separate account.

2. You can enter your credit-card details directly into the safe and secure EWay portal which is powered by National Australia Bank (NAB)

3. You can use Visa, MasterCard, Diners Card, AMEX card so now you don't have to worry about losing loyalty points with your credit-card provider.

Please Note for International Customers that Customers are charged in AUD and a conversion fee is charged by EWay.

Reviews and Comments

You may post reviews and make, comments on the content on our Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of "spam." Petite Peds reserves the right to remove such content at any time, and without notice to you.

If you post content, and unless we indicate otherwise, you grant Petite Peds a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on its Website and on any other marketing material Petite Peds may create.

Pricing and GST

All prices on the Website are quoted in Australian dollars and include GST. All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.

Stock Availability

Petite Peds attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown. If an ordered item isn't available or we are unable to fulfill your order we may attempt to arrange an alternative item or will provide a full refund. For more information please see our Delivery Policy

Customer Communications

For information on how Petite Peds will communicate with you please see our Privacy Policy.

Order Cancellations

You may cancel your order in full before the order is dispatched by Petite Peds in which case Petite Peds will refund you in full for the orders cancelled and will not charge you a cancellation fee.

However, once the order is dispatched for delivery you are unable to cancel the order, Petite Peds also reserves the right to cancel your order if:

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The product has become unavailable
  • If, for any reason, we don’t reasonably believe we can successfully complete delivery, Petite Peds will attempt to notify you before cancelling your order.

Suspension, Termination and Effect of Termination

If you breach these terms and conditions, Petite Peds reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website. If you are awaiting delivery of products, Petite Peds reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.

Delivery

For information on delivery, please see our Delivery Policy Page.

Return, Refunds and Exchanges

For more information on our returns policy, please see our Exchanges and Returns Policy.

Loss of Goods

The risk of loss of goods shall be passed to you upon our delivery of the product to Petite Peds’s nominated delivery company. In the case of New Zealand deliveries you authorise for the goods to be left at your specified address and your order will have been taken to be delivered as if they had been signed for. Petite Peds will not be held responsible for any loss, damage or liability as a result of this authority.

Links

The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.

Vouchers and Promotions

Petite Peds uses vouchers for promotional purposes from time to time. Vouchers are in AUD, attached to minimum order amounts pre discounts in AUD incl. GST and validity dates as specified on the promotional material or on the promotional landing page or otherwise the vouchers are valid for 30 days. No cash redemption for a voucher code is possible. The vouchers are a onetime offer off the total invoice amount and may be limited to a certain product quantity or brand. Each voucher code may only be used once per customer by entering it during checkout on Petite Peds.com.au and by clicking "Apply Coupon". By submitting your email address on the promotional pages on Petite Peds.com.au you agree to receive our Petite Peds newsletter with updates on new arrivals. Please read the Privacy Policy.

Disputes

This contract will be governed by the laws of Victoria. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

Security

When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Petite Peds makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

Copyright

All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of Petite Peds its suppliers and/or licensors, unless expressly indicated as otherwise. The Website content is protected by Australian and international copyright and trade mark laws. You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by Petite Peds. You must not frame or embed in another website any of the material appearing on this website without our prior written consent. You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.

Changes to Terms and Conditions

Petite Peds reserves the right to change these Terms and Conditions of its service without informing you. You should check our Website regularly for any updated Terms and Conditions. The Terms and Conditions for existing orders shall be upheld by Petite Peds.

Contact Us

You can find our contact details on our Contact Us page.

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